Why Your Lash Extensions Aren’t Lasting: 7 Common Reasons & How to Fix Them
Share
Lash retention is one of the most talked-about issues in the lash industry—and for good reason. Whether you're a professional lash artist or a lash client, seeing beautiful extensions fall out prematurely can be frustrating. But don’t worry—most lash retention problems have clear, fixable causes.
In this post, we’ll break down the 7 most common reasons lash extensions don’t last, and exactly how to fix each one to boost retention and keep clients coming back.
1. Improper Lash Prep
One of the biggest mistakes in lash application is not cleaning the natural lashes properly before starting. Oils, makeup residue, and dust prevent the adhesive from forming a strong bond.
✅ How to Fix It:
- Use an oil-free lash cleanser.
- Apply a lash primer for extra bond strength
- Avoid applying extensions on damp lashes.

2. Incorrect Humidity and Temperature
Lash adhesives are highly sensitive to the environment. If the room humidity is too low or too high, the glue may not cure correctly—leading to weak retention.
✅ How to Fix It:
- Use a hygrometer to monitor humidity and temperature.
- Match your adhesive to your lash room’s conditions.
- Adjust your adhesive or use a humidifier/dehumidifier if needed.
3. Using the Wrong Lash Glue
Not every adhesive works for every artist. Using a glue that’s too fast-drying for your speed can lead to poor placement and weak bonds.
✅ How to Fix It:
- Choose a glue with a dry time that matches your experience level.
- Pay attention to viscosity—thicker glues allow for more control.
- Try different adhesives to find your perfect match.
4. Poor Application Technique
Extensions should be applied flush to the natural lash with a solid bond at the base. If the extension is crooked, applied too far out, or not fully attached, it will fall off early.
✅ How to Fix It:
- Isolate lashes carefully.
- Use just the right amount of adhesive.
- Place the extension 0.5–1 mm from the lash line.
5. Client Aftercare Mistakes
Even with perfect application, poor aftercare can ruin retention. Things like rubbing eyes, using oil-based makeup, or skipping lash cleansing can cause extensions to shed prematurely.
✅ How to Fix It:
- Give clients clear, written aftercare instructions.
- Recommend a lash-safe cleanser.
- Educate clients on lash-friendly makeup and products.
6. Natural Lash Shedding Cycle
Lashes naturally fall out as part of the hair growth cycle. If your client is in a shedding phase, retention may suffer even if everything else is perfect.
✅ How to Fix It:
- Explain the natural lash cycle to clients.
- Encourage infills every 2–3 weeks.
- Keep detailed records of client retention trends.
7. Shock Polymerization
If lashes come into contact with moisture (like tears, steam, or mist) too soon, the adhesive may cure too quickly, becoming brittle and breaking easily. This is called shock polymerization.
✅ How to Fix It:
- Avoid misting or nano-spraying too early.
- Don’t lash teary or watery eyes.
- Wait 2–3 minutes after lashing before misting.
Better Retention Starts With Better Technique
Lash retention isn’t just about the glue—it’s about the full process: prep, product, placement, and aftercare. By addressing these 7 retention issues, you'll see better results, happier clients, and a stronger reputation as a lash artist.
Want more lash tips? Subscribe to our newsletter or explore our Beginner Lash Course in Sydney to learn hands-on skills and product knowledge that will take your lash game to the next level.